A.P.C. loyalty

Our loyalty program is taking a short break starting from the 26th of May...but only online! We're working behind the scenes to offer you a more seamless and enjoyable experience.
Rest assured — nothing changes in-store.
You can continue to collect points and enjoy your benefits in our stores.
Thank you for your patience and understanding.

See you soon,
The A.P.C. team

Is the loyalty program being discontinued?

No, it will simply be paused on our website starting from the 26th of May. It will continue to operate as usual in-store.

When will the program be available again on the website?

We are working hard to bring it back and will keep you informed as soon as it’s available online again.

How can I redeem the A.P.C. Loyalty offer (a free item in exchange for 800 points) during the pause of the program?

The A.P.C. Loyalty offer is still available in-store. If you're unable to visit, please reach out to our customer service team at info@apc.fr for assistance.

How can I get free shipping if I have Premium status?

Shipping is free for all online orders over €80.

Can I still collect points?

Yes, you can collect points on all your purchases made in A.P.C. stores. However, earning points will not be available on our website starting from the 26th of May. Points for orders placed during this period will be credited once the program is active online again.

Can I check my points balance?

It will not be possible to check your points balance online starting from the 26th of May. However, our in-store teams are available to provide this information at any time. You can also reach us by email at info@apc.fr.

THE PROGRAM

The A.P.C. loyalty program lets you collect points with every purchase in selected A.P.C. stores and/or on the website. For Jean Touitou it is a way of expressing his gratitude to the brand’s loyal customers and of honoring this relationship of trust.

Points from in-store purchases will be validated 24 hours afterwards. Points from online purchases via A.P.C. website require at least 21 days to be validated.

1 € = 1 point

£ 1 = 1 point

8 DKK = 1 point

800 points = 1 free item

REGISTER WITH THE PROGRAM

To register with the program, you can either visit an A.P.C. store in Europe (except Amsterdam) or go to the "loyalty" tab within your customer account on the website.

If you have already been issued with a loyalty program number by an A.P.C. store, you can connect it with your account via the "loyalty" tab in the "my account" section of the website. This allows for validated points from purchases made in store and via the website to be combined.

BENEFITS

When you collect 400 points over 12-months, you’ll enjoy loyalty program benefits for one year:

Free standard alterations in A.P.C. stores in Europe (except Amsterdam).
Access to loyalty sales.
Free standard shipping for any order made on the A.P.C. website and delivered to a country benefiting from the loyalty program.

When you collect 800 points over a 12-month period, you can redeem the A.P.C. Loyalty reward but must do so within one year: exchange your points for the item of your choice from a selection of pieces.

For further information, refer to the terms of service or contact us by emailing info@apc.fr.